TY - BOOK AU - Carnegie, Dale, TI - Make yourself unforgettable: how to become the person everyone remembers and no one can resist SN - 9780857206794 (pbk.) U1 - 158.2 PY - 2011/// CY - London PB - Simon & Schuster KW - Success KW - Self-actualization (Psychology) KW - Interpersonal relations KW - Interpersonal communication N1 - "A Touchstone Book." N2 - Make Yourself Unforgettable takes an in-depth look at the 10 essential elements of being unforgettable and gives you a clear-cut step-by-step guide for developing and embodying them. In this dynamic book, you'll learn the secrets of the Dale Carnegie Class-Act System: - The six steps to managing communication problems honestly, effectively, and unforgettably. - Four unsuspecting stumbling blocks to completely ethical behavior, and how to avoid them. - A new way to understand and exude confidence. - The five key social skills that identify someone as a class act. - How to neutralize and even prevent fear and anxiety -- in yourself and in the people around you. - Resiliency builders that will hone and strengthen your ability to bounce back from adversity ER -