| 000 | 00589nam a22001817a 4500 | ||
|---|---|---|---|
| 008 | 160527b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a978-0750657402 (pbk.) | ||
| 020 | _a0750657405 (pbk.) | ||
| 082 |
_a658.401 _bOAK/T |
||
| 100 |
_aOakland, John S. _9407 |
||
| 245 |
_aTQM : _bText with Cases / _cby John S. Oakland |
||
| 250 | _a3rd ed. | ||
| 260 |
_aOxford ; Burlington, MA : _bButterworth-Heinemann, _c2003. |
||
| 300 |
_ax, 483 p. : _billu. ; _c25 cm. |
||
| 500 | _aIncludes bibliographical references and index. | ||
| 650 |
_aTotal quality management. _9408 |
||
| 942 |
_2ddc _cTB |
||
| 999 |
_c7822 _d7822 |
||