TY - BOOK AU - Evans, D. R. AU - Evans,D.R. TI - Essential interviewing: a programmed approach to effective communication SN - 9780840034717 (pbk.) AV - BF637.I5 E87 2011 U1 - 158.3 PY - 2010/// CY - Belmont, CA PB - Brooks/Cole KW - Interviewing KW - Programmed instruction KW - Interpersonal communication N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/enhancements/fy1105/2010924202-b.html UR - http://www.loc.gov/catdir/enhancements/fy1105/2010924202-d.html UR - http://www.loc.gov/catdir/enhancements/fy1105/2010924202-t.html ER -