Russell, Roberta S. Operations management : creating value along the supply chain / by Roberta S. Russell, Bernard W. Taylor III. - 7th ed. - Hoboken, NJ / New Delhi : John Wiley & Sons, c2011. - xxi, 810 p. : ill. ; 29 cm. Includes bibliographical references and index. ISBN: 9788126537044 (pbk.) 9780470525906 LCCN: 2011292662 Subjects--Topical Terms: Production management.Quality control. LC Class. No.: TS155 / .R755 2011 Dewey Class. No.: 658.5 / RUS/O