Williams, Karen <br/><br/>
Communicating in business /   
by Karen Williams ... [et al.].  
 - 8th ed.  
 - Delhi :   Cengage Learning India Private Limited,   2011.  
 - xxiii, 712 p. :   illustrations ;   24cm.  
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9788131516362 
<br/><br/><label>Dewey Class. No.: </label>658.45  / WIL/C