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Total quality management /

Besterfield, Dale H.....[et. al.]

Total quality management / by Besterfield, Dale H.....[et. al.] - 4th ed. - New Delhi : Pearson Education, ©2015. - xxi, 596 p. : illu. ; 24 cm.

Includes bibliographical references and index.

ISBN: 9789332534452 (pbk.)

Subjects--Topical Terms:
Total quality management.

Dewey Class. No.: 658.4013 / BES/T

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